Hi Lori,
Thank you for reaching out to us and bringing this to our attention. We are really sorry to hear that you had this negative experience with our products. We understand your concerns and we apologize for any inconvenience this may have caused you.
We take our customers’ satisfaction very seriously and we will do our best to resolve this issue for you. May we please ask how the products were applied and used in order? This will help us understand the issue.
We hope to hear from you soon and further assist you.
Best regards,
ella+mila