ella+mila offers FREE shipping on all retail (not wholesale) orders in the continental USA using "Standard Ground". Expedited shipping not included. You will be responsible for any lost or stolen packages and will need to inquire with the delivery company. Free ground shipping offer is not exchangeable, transferable, or redeemable for cash, and may not be resold. We reserve the right to modify or cancel this offer at any time. If any of these terms are violated, the offer will be invalid.
If you are shipping to a P.O. Box, please be sure to select standard ground shipping.
ella+mila offers international shipping to Canada. Rates and transit times are subject to change. Shipments will incur additional costs/duties/fees/tariffs.
Shipping Confirmation Email
Once ella+mila ships your order, you will receive an invoice email, which will itemize all items that were shipped along with shipment tracking information.
Stolen or Missing
ella+mila is not liable for any packages that are lost, stolen, or damaged during transit. Therefore, it's highly recommended that you opt for Premium Shipping Protection during checkout to ensure that you're safeguarded against any unlikely situations and can have peace of mind. With Premium Shipping Protection, you'll have a delivery guarantee in place in case your package is lost, stolen, or damaged during shipping, giving you the assurance that you'll receive a replacement or refund.
Premium Shipping Protection
Lost Orders or Tracking Issues
If you need to file a claim, kindly get in touch with our Customer Care team. They will assist you in the claim filing process and provide you with any additional information you may require.