Terms & Conditions

ella+mila Terms & Conditions (“Terms & Conditions”)

This website is expressly owned and operated by ella+mila, Inc. Unless stated otherwise, the content, design, and overall look and feel featured on ellamila.com are owned, controlled, or licensed by ella+mila, Inc. Any use of our site and its content for purposes other than personal and non-commercial use is prohibited without the prior written consent of ella+nila, Inc.


Please understand that we have made every honest effort to display as accurately as possible the products/colors/textures featured on ellamila.com. However, we cannot guarantee the outcome of the color on your nail, lip, body will be exactly as displayed as your monitor on whatever device it is that you are using may alter (slightly or greatly) the colors you actually see on the screen. ella+mila, Inc. cannot be held responsible for the limitations of your monitor and cannot guarantee that your monitor’s display of any color, texture, or detail of actual merchandise will be accurate. Our goal is to be as accurate as we can when describing our products, including color, texture, application, etc. However, ella+mila, Inc. does not warrant that the product information is error-free, current, complete, or reliable. ella+mila, Inc. reserves the right to correct any inaccuracies, errors, or omissions (including after an order has been placed) and to modify or update any information at any time without prior notice. Please note that such inaccuracies, errors, or omissions may relate to pricing and product availability, and ella+mila, Inc. reserves the right to cancel or refuse to accept any product order placed on ellamila.com or elsewhere based on incorrect pricing or availability information. We apologize for any inconvenience.



ella+mila, Inc. strives to present products that are available for purchase. Due to high demand, however, there are times when products are not available or sold out. We do our absolute best to replenish sold out items as soon as we can. When an item is no longer available, we will endeavor to remove that item from the website.



While ella+mila, Inc. strives to ship items on a timely basis, issues may arise that will delay the shipment of your order. Any issues that our out of ella+mila, Inc.’s hands, meaning once the package has left ella+mila, Inc. warehouses, including items getting lost, tracking not being updated on the delivery company website, etc., must be communicated directly with the delivery company. ella+mila, Inc. is not responsible for lost packages, delayed delivery, including weather issues, etc.



You, as a visitor to and a user of ellamila.com, agree that your access will be subject to the terms and conditions set forth on this website and that access is accepted at your own risk. ella+mila, Inc. shall not be liable for damages or failed order of any kind related to your use of or inability to access this website.


Given the unpredictability of technology and the online environment, ella+mila, Inc. does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with servicing of equipment used in connection with the use of our site.



The ella+mila mobile message service (the "Service") is operated by ella+mila, Inc. (“ella+mila, Inc.”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

 We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you opt into Marketing messages, you will receive marketing and promotional messages including cart reminders. If you opt into Updates messages, you will receive order updates, account alerts, and other account related information. Both services will be sent from ella+mila via text messages through your wireless provider to the mobile number you provided.

Message frequency varies. Text the single keyword command STOP to the short code to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other ella+mila, Inc. mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to the short code or email customercare@ellamila.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number.

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages or costs arising from your use of the Service or from you providing us with a phone number that is not your own.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

If you have any questions regarding privacy, please read our privacy policy: https://www.ellamila.com/pages/privacy-policy



Visitors to ellamila.com agree that their use of and presence on the site is at their own risk. The website is provided "as is" without warranty of any kind (express or implied). ella+mila, Inc. does not endorse nor shall they be responsible or liable for the accuracy or effect of any opinion, statement, or advice made on ellamila.com or its social media handles by anyone other than authorized ella+mila personnel acting in such capacity as content made available on the website or its social media handles may contain or represent the opinions and judgments of others, such as users.


This liability disclaimer applies to any damages or injuries that may have been caused by the ella+mila, Inc. website, including, without limitation, those damages or injuries occurring as a result of any omission, error, failure of performance, computer bug/virus, interruption, deletion, or any other cause of action in the content available on the ella+mila, Inc. website. ella+mila, Inc. does not guarantee: (1) that any portion of the ella+mila, Inc. website will be free of computer bugs, viruses or any other destructive properties; or (2) that access to the ella+mila, Inc. website will be uninterrupted or free of error.


ella+mila, Inc. does not make any representations of or warrant the use or the results of use of the materials available on the ella+mila, Inc. website.


Regardless of the form of action, whether in contract, tort or otherwise, in no event will ella+mila, Inc., including, without limitation, their respective shareholders, directors, officers, personnel, employees, successors, and assigns, be liable to any party for: (i) any damages arising in any way out of the use or inability to use, reliance on, or otherwise of the ella+mila, Inc. website, even if ella+mila, Inc. has been advised of the presence or possibility of such damages; or (ii) any claim attributable to errors, omissions, or other inaccuracies in or destructive properties of the ella+mila, Inc. website.